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Reporting Specialist – Location Anywhere in US – eLoyalty – Austin, TX | – 3-10-2014

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our Contact Center and speech technology solutions.  We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.

We are currently looking for a Reporting Specialist, residing anywhere in the US, to join our CTI and Speech Solutions delivery team.  Travel, up to 35% to 50%, will be required for this role.  As a Reporting Analyst you will utilize your strong database skills, knowledge of reporting tools and work extensively with technical and functional teams to generate custom reports in an external, client facing capacity.


Develop, design, and generate call center reports for end users taking highly complex information and producing user-friendly reportsGenerate custom reports by working extensively with technical and functional teamsDevelop complex SQL queries and Stored ProceduresPerformance tune existing SQL and Stored ProceduresCreate automated data migration processesFostering strong relationships to ensure successful reporting
Required Skills:

2+ years experience with MS-SQL2+ years experience with Microsoft SQL Server Reporting Se…                                                                

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