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ServiceNow Config/CMDB Consultant – Contract – VA Associates, LLC – Tulsa, OK | dice.com – 3-16-2014

Summary

• Must have delivered on ServiceNow Discovery and CMDB
• ITSM process expertise
• Configuration and CMDB concepts, vision through execution
• Lead all technical aspects of project delivery and solution delivery
• Be a key member of the overall implementation project team
• Prepare all client facing and internal deliverables that are technology related
• Provide Knowledge Transfer to Client Internal Team• Duration: 4 months Location: Oklahoma

Scale 1(Low) – 5(High)
Concepts

• Understanding of Information Technology Infrastructure Library (ITIL) concepts (4)
• Process Modeling (3+)
• Workflow Concepts (3+)
• Application Use concepts (4)
• Use Cases (3)

Technical (Scale 1(Low) – 5(High))

• Must have experience with SercviceNow Discovery and CMDB (5)
• May have any of the following ITSM products (BMC Remedy, CA, HP Openview etc.) (3)
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services) Knowledge of technical components such as LDAP, VPN, SSL and other such technologies (3+)
• Understand use of information (3+)

Functional

Attention to detail (5…                                                                

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